Here's my updated OS install guide if anyone needs a refresher...

• Blackberry 9320 Manual

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ELITE1's OS UPGRADE GUIDE
(updated 2012-09-01)

Blackberry 9320 Manual

1. (Optional) Uninstall any previous OS from PC.
2. Download OS to PC. Use Internet Explorer, not Firefox or Chrome. (For leaked versions, browser is irrelevant.)
   *If 100% certain you previously used FF or Chrome on same PC to DL an OS successfully, feel free to use FF or Chrome again.
3. Following successful DL, run OS file to install OS on PC.
4. On BB, go to BBM Options, scroll down to Backup section. Ensure Remote Backup is enabled AND also conduct a Local Backup to media card.
5. Go through any 3rd party apps with option to save settings to media card. Conduct Backup to media card within each of these apps. (Examples: Bellshare apps like BerryBuzz & BerryWeather; QuickLaunch; Shao's apps like Wallpaper Changer & SixTools; etc).
6. Connect BB to PC. Open DM and backup device. Close DM.
7. (Optional) Use desktop app like BBSAK or BBMCP to backup 3rd party apps.
8. On PC, delete Vendor file located here:
   64-bit: Computer/C:/Program Files (x86)/Common Files/Research In Motion/AppLoader
   32-bit: Computer/C:/Program Files/Common Files/Research In Motion/AppLoader
9. (Optional/Recommended) Run BBH Tool (formerly Shrink-A-OS) or BB Boss v2.2 (not as updated as BBHT).
10. In same AppLoader file where you deleted Vendor, double-click Loader to load OS to BB. Follow onscreen instructions.
11. After loading OS, perform several physical battery pulls over first 1-2 days for OS to 'settle in.' Perform first batt pull very soon after OS is loaded.

**TROUBLESHOOTING**
How to Fix OS not Appearing as Available
There are 2 common reasons:
A. HIDDEN VENDOR FILE
Consider trying this new desktop app to remove Vendor from several common locations:
http://forums.crackberry.com/blackbe...-files-709738/
If manually deleting Vendor, always hold down SHIFT and press DELETE to permanently delete.
Check here first:
64-bit: ComputerC:Users{USER NAME}AppDataRoamingResearch In MotionBlackBerryLoader XML
32-bit: ComputerC:Documents and Settings{USER NAME}Application DataResearch In MotionBlackBerryLoader XML
If Loader still doesn't make new OS available, search PC for 'Vendor'.
If Vendor is not found anywhere, see below to delete contents of AppLoader folder. (Folder where you found Loader & Vendor.)
B. APPLOADER FOLDER ITEMS

1. Uninstall the OS: Control PanelPrograms and Features, highlight this BlackBerry Device Software, click Uninstall at top.
2. Delete AppLoader folder contents: Highlight any item, CTRL+A to select all, SHIFT+DELETE to permanently delete.
   64-bit: Computer/C:/Program Files (x86)/Common Files/Research In Motion/AppLoader
   32-bit: Computer/C:/Program Files/Common Files/Research In Motion/AppLoader
3. Restart PC.
4. Re-install OS on PC: Go to your browser's downloads section, double-click OS to start InstallShield Wizard.
5. Delete Vendor: Return to AppLoader folder, highlight Vendor, SHIFT+DELETE.
6. Load OS to BB: Attach BB to PC, double-click Loader (in AppLoader folder, where you deleted Vendor).

PS I've posted this before in other threads, but there always seems to be some people that appreciate a step-by-step each time.

Caution:

• The Over-The-Air Software Loading (OTASL) download may take up to 20 minutes depending on network conditions. Software upgrade may take up to 2 hours. Normal use of the device is unavailable during these times.
• If downloading the software upgrade over the air while traveling outside the National Enhanced Services Coverage Area and do not have an unlimited monthly kilobyte allowance, any kilobytes sent or received during the download deduct from monthly kilobyte allowance or are charged at the appropriate per-kilobyte rate.
• The device must be charged to more than 50% of capacity or plugged into the charger to complete the OTASL.

1. From the Home screen, select the Menubutton.
   Utilize the trackball/trackpad to highlight an item then press it to select.
2. Select Wireless Update.
   If no Wireless Update icon is present, go to User Initiated OTASL.
3. Select Next.
4. Select Check for Upgrades.
5. Select the available software upgrade.
6. If prompted, select Next.
7. If prompted, select Yes.
   If the device is charged less than 50% of capacity and no charger is available, discontinue OTASL or schedule for a later time.
8. If prompted, enter the password, select the return key.
9. Select Start Download.
10. Select Upgrade Now.
11. Select Upgrade Now.
12. Select OK.

User Initiated OTASL

1. From the Home screen, navigate: Menubutton > Options > Advanced Options > Wireless Upgrade.
2. Select Next.
3. Select Check for Upgrades.
4. Select the available software upgrade.
5. If prompted, select Next.
6. If prompted, select Yes.
   If the device is charged less than 50% of capacity and no charger is available, discontinue OTASL or schedule for a later time.
7. If prompted, enter the password, select the return key.
8. Select Start Download.
9. Select Upgrade Now.
10. Select Upgrade Now.
11. Select OK.

Schedule OTASL at a Later Time

1. Select Schedule Upgrade.
2. Enter a start time and a start date, select Save.
   If desired, select Confirm before starting.
3. Press the End key.